Patient Satisfaction

Resources

For more information about healthcare and hospital quality standards, visit these sites:

HealthGradesHealthGrades


Joint CommissionThe Joint Commission


Institute for Healthcare ImprovementInstitute for Healthcare Improvement


National Quality ForumNational Quality Forum


Centers for Medicare and Medicaid ServicesU.S. Department of Health & Human Services


Press GaneyPress Ganey


Agency for Research and QualityAgency for Healthcare Research and Quality


LeapFrog GroupOf a total possible 1000 points for safety practices as measured by Leapfrog, the hospitals within STHS scored the following:

Saint Thomas Hospital - Fully Meets Standards
Baptist Hospital - Fully Meets Standards
MTMC - Fully Meets Standards

Annually, each hospital scores itself using Leapfrog Safe Practice recommendations. Findings are used to prioritize improvements as a way of reducing the risk of harm to the patients we serve.


5 Million Lives CampaignProtecting 500 million lives from harm. Some is not a number. Soon is not a time.