Quality in Healthcare

Quality can mean many different things to different people. But when it comes to healthcare, quality must extend far beyond a comfortable bed or a compassionate caregiver.

At each of the hospitals and throughout the Saint Thomas Health Services system, our focus on providing quality excellence encompasses improved outcomes, better processes, state-of-the-art technologies and facilities, and a staff that is second-to-none in both attitude and abilities.

What is quality measurement?

Over the past 10 years there has been a movement nationwide toward creating transparencies within the healthcare system. On a local level, our team is firmly focused on tearing down barriers regarding the care we deliver and allowing our patients and our community to see how well we are doing in comparison to other hospitals in the area and the nation.

It is a measure of patient satisfaction, but it is also a measure of clinical outcomes, adhering to best practices and ensuring patient safety. It is also about containing costs, reducing recovery times and being a proactive leader in educating our community on prevention and early detection.

The hospitals and staff of Saint Thomas Health Services are proud of the work we do and the levels of care that we are able to provide, and we are committed to continually striving to ensure that the care we deliver is the very best that it can be.